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Committed to
Business

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100%
Australian

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Tier1
Carriers

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15+ Years
Experience

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We are an Australian owned & operated company.

We have been in the telecom business for more than 12 years. Over the past decade, the technologies have evolved in unprecedented speed in the telecommunication industry in terms of voice communication & data.

By introduction of NBN in Australia, Cloud Hosted voice has become the main choice of telephone lines for business & consumer customers. As faster internet is now widely available throughout Australia,The demand for cloud based products increased dramatically so customers have been looking for a comprehensive solution from their telecom companies.

As traditional telecom companies are still pushing for old PSTN/ISDN technologies to sell, customers have become frustrated & confused so we have seen the real need for managed telecommunication solutions providers. Ozi Telecom is a company with strong technical background so we have developed our own cloud based voice platform where customer will be able to easily login & manage their services 24/7.

We are a complete managed service provider which means as a customer you will be able to get telephone lines, Internet, Mobiles & IT solutions from one Single company.

Our Story

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READY FOR THE NEXT STEP?

Arrow have a team of professional, experienced and friendly solution consultants who are ready to provide your business with a free consultation.

Our People, Our Strength

We are 100% Australian and proud of it.

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Why Us

We are an Australian company (Local from the ground up) & we provide Australian supports. We are supporting local Australian jobs. We understand that it is really frustrating for customers to speak with an overseas call centre who doesn’t understand the language & waiting on the phone calls for hours to get any support. So we are providing local support & we are also providing the right solutions to customers as a result they would get appropriate attention in case any issue arises.

Our Friendly Aussie support teams will go above & beyond of our customer expectations. We provide correct expectation to our customers for example if any customer connect a NBN internet service with us without any NBN support pack or SLA then customer would expect standard fault restoration time frame which are set by NBN. We not only provide services Australia wide but we also provide our hosted voice solutions to many international countries including New Zealand, USA, UK, Europe & Asian countries.

We are a part of MRMS Solutions Group which means we not only provide telecommunication & IT solutions but we also provide complete hosting, domains, web development, SSL & many other services via our sister company Cheap Domains Australia. We are also a managed computer & Hardware service provider. MRMS Solutions group is an authorized partner of Apple & Microsoft so we can provide all apple & Microsoft surface hardware.

Our Core Values

One Team

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24/7/365 Help Desk

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Make It Simple

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Committed to Business

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Expert Customer Service

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